At Whitefall Spa Lodges we are committed to protecting the privacy of web visitors and customers.
Your personal information
We collect your personal information in several ways, but only if you choose to submit it, for instance on an enquiry form or if you complete a booking
This information will include your name, email address and postal address plus other relevant facts about you.
The more information you can give us about yourself, the better we can provide you with the products and services that you need and want.
However, we only collect this information from you if you choose to provide it to us and we do not hold your information for longer than is necessary.
We use this information:
To help us develop and source the products and services you seek
To recommend and give you relevant information about our products and services
To help us answer your questions about the site, our content, services or products
To email you from time to time about promotions or products and services which we think may be of interest to you
You can tell us by email at any time if you don’t want to receive any more communications from us.
Other information collected from you during your visit to our site
Whenever you browse the Whitefalls website, read pages, or download information, computers automatically record certain information about your visit. This information does not identify you personally. It just tells us how many visitors come to our site, which pages they looked at and the types of computers and browsers they use. With this information, we can improve our site for all our visitors and make it more useful to you.
The information includes the following:
The date and time you access our site.
How many and which pages you visit during a ‘session’ on our site and how long you were on the site.
Your internet domain name (this might be your internet service provider such as Tesco.net or your school, place of work etc) and the ‘IP’ address (this is a number assigned to your computer whenever you are surfing the web) which allows you to access our website.
The internet browser you use (eg Safari or Chrome) and your computer’s operating system (eg Windows 10). The site you were on before you linked to Whitefalls (eg Google if you found us from a search engine).
We personally read all emails sent to us and we undertake to respond as soon as possible. Your email address is only used to answer your request unless you specifically request to be added to our mailing list.
More questions about privacy?
Please contact firstname.lastname@example.org if you have any questions or concerns about how we protect your personal information and ensure your privacy.
Whitefalls Spa Lodges
Isle of Lewis